Frequently Asked Questions
Yes, you can request an invoice in your company name. However, we can only modify billing information before the order ships. If the order has already shipped, you will need to manage the change directly through your company internally. To request an invoice with your company information before shipping, please contact us as soon as possible with complete tax information.
For additional information and personalized advice on our products, please contact our customer service team at customerservice@cereriamolla.com.
Our candles, handcrafted with eco-friendly vegetable soy wax and 100% cotton wicks, guarantee the highest quality and an even burn. We add carefully selected fragrances for a unique sensorial experience and use FSC-certified recyclable packaging, ensuring our commitment to the environment.
For an even burn, let your candle burn for 2 to 3 hours after first burning to completely melt the top layer of wax and prevent tunneling. Place it in a draft-free location to maintain a steady flame.
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Do you need help?
Please contact our Customer Service team through one of the following channels.
Available from Monday to Friday from 10:00 a.m. to 2:00 p.m. and from 3:00 p.m. to 5:00 p.m. (except holidays).