Last updated: May 7, 2026.

These Purchase Conditions govern the acquisition of items through the website https://cereriamolla.com (hereinafter the "Website") through which Cerería Mollá 1899 sells and advertises our products.

Access to the Website grants you the status of "User," understood as anyone who uses the Website for the purpose of obtaining information about the items offered, to register, or to place an order (hereinafter, an "Order").

1.1 Get to Know Us

The items on the Website are made available to you by CERERÍA MOLLÁ 1899, S.L with registered office at Carrer Bufalí, 32, 46860 Albaida, Valencia Albaida, Valencia 46860 Spain, provided with Tax Identification Number B96623129 and registered in the Commercial Registry under number Tomo 5735, Folio 143, Hoja V-53135, Inscripción 2 and with the following contact email: customerservice@cereriamolla.com

1.2 Acceptance of the Purchase Conditions

We recommend that you read these Purchase Conditions carefully before placing an Order. The
use of the Website or placing an Order by any User implies full acceptance of these Purchase Conditions, the Privacy Policy and Cookies, and the Legal Notice, which are available on the Website.

If you have any questions related to the Purchase Conditions, the Privacy Policy and Cookies or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask that you leave the Website and do not place any Order. If you place an Order on behalf of a company, you should know that it will be bound by the same.

The use of the Website or making a purchase through it implies full acceptance of these Purchase Conditions, which we may modify at any time, so that the conditions applicable at any given time will be those published on the Website.

2. USE OF THE WEBSITE.

2.1 Access to the Website

The Website is freely and openly accessible, and generally does not require prior subscription or registration on the Website; however, to place an order, you may be required to register beforehand.

In your use of the Website, you agree to use it, its contents, and its services in accordance with the Legal Notice, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Website, or that may in any way prevent the normal use and functioning of it.

At Cerería Mollá 1899, we make a continuous effort to keep the Website functioning properly, maintaining updated content. However, at Cerería Mollá 1899, we cannot guarantee complete availability and continuity of access to the Website, for the updating of its contents.

2.2 Registration

As mentioned, to place an Order, we may ask you to provide certain registration data or other information. By continuing with the registration, you agree to: provide true, accurate, current, and
complete information in the registration form; and maintain and promptly update this information to keep it true, accurate, current, and complete.

If we have reasonable grounds to suspect that such information does not meet the above
criteria, we reserve the right to suspend or cancel your account, to cancel an Order, and even to deny you current or future use of the Website. The processing of personal data you provide through the registration form will be governed by our Privacy Policy and Cookies.

2.3 Limitations on Use of the Website

By using the Website, you agree not to:

• Perform actions likely to alter, damage, interrupt, or harm our electronic systems or those of third parties; as well as not to obstruct other users' access to the Website and its services by
  massively consuming the computing resources through which we provide our
  services.
• Attempt to access other users' email accounts or restricted areas of our or third parties' computer systems and, if applicable, extract information.
• Violate our intellectual or industrial property rights or the rights of third parties.
• Reproduce, copy, distribute (or any other form of public communication), transform, or modify the contents published on the Website.
•  Use any robot, spider, or other device, process, or automatic means for any purpose, including monitoring or copying any material from the Website.
• Bypass any measure we may take to prevent or restrict access to certain areas of the Website.
• Attempt in any other way to interfere with the proper functioning of the Website.

Additionally, when placing an Order through the Website, you agree to:

• Use the Website only to place Orders that are legally valid.
• Not place any false or fraudulent Order. If for any reason we consider that such an order
  has been placed, we are authorized to cancel it and report it to the relevant
  authorities.
•  Provide us with truthful and accurate contact and billing information, as otherwise we will not be able to process your
  order.

 When placing an Order through the Website, confirm that you are of legal age and have the legal capacity to enter into contracts, especially regarding purchases made through the Website.

2.4 Security and Password

Your password is for your personal use and you should not share it with anyone nor should you allow any other person access to restricted areas of the Website or parts thereof using your username, password, or other security information.

If there is any unauthorized access or use related to your username or password, you must
notify us immediately. We may cancel or block your account to protect you, Cerería Mollá 1899, or other users.

3. ORDERS

You may place Orders through the Website, for which you must accept these Terms of Purchase and the Privacy Policy and Cookies.

3.1 Placing an Order

To place an Order, you must follow the online purchase procedure and confirm your Order to complete it.
After this, you will receive an email confirming that we have correctly received the Order along with all the corresponding information.

If you do not receive the Order confirmation, check that the payment has been correctly
made in your bank account. If the payment is confirmed, check your junk or "spam" mail. It should be there. In any other case, do not hesitate to contact us using any of the contact methods indicated in the Customer Service section.

All personal data or information you provide us to place an Order will be processed as
established in the Privacy Policy and Cookies.

3.2 Modify an Order

If you detect that there is an error in any of the data you have entered when placing the order, you can contact us using any of the contact methods indicated in the Customer Service section and we will do our best to correct it.

3.3 Product Availability

All Orders are subject to product availability. If there is any stock or supply issue that prevents us from sending you an item, we may offer you an equivalent alternative. If the alternative is not of your interest, we will proceed with a full refund of any amount you have paid.

4. PRICE

4.1 Amounts

The prices applicable to the products are those indicated at each moment on the Website on
the date the Order is placed, and exclude shipping costs which will be added to the final order price.

The final price shows the full price, including taxes such as VAT (Value Added Tax) or
any other indirect tax that may apply, as required by consumer protection regulations.

Any additional costs charged to the customer, such as shipping fees, will be clearly itemized before confirming the Order. Unless expressly stated otherwise, these prices do not include possible taxes, fees, or additional charges that may apply depending on the destination country.

If, due to the nature of the product, the costs cannot be itemized precisely, the essential characteristics of the products will be detailed so that the customer can make a purchase decision with all the necessary information.

4.2 Payment

Once you have selected all the items you wish to purchase, they will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or verifying the information requested at each step; you will also be informed of the accepted payment methods. In any case, the choice of payment method is made during the purchase process on the corresponding screen at no
additional cost.

If there is any unauthorized or fraudulent charge on the card used for purchases, we ask
that you notify us as soon as possible through the usual contact methods so that we can take the appropriate actions.

4.3 Payment Methods

To place an Order, you must provide a payment method. The Website may redirect you to
third-party platforms to complete the payment of the Order using any of the payment methods you have selected.

The payment methods accepted on https://cereriamolla.com are: Credit card, Debit card.
Payment method providers or issuers may implement anti-fraud measures that result in the rejection of certain types of transactions over which we have no control, so at Cerería Mollá 1899 we are not responsible for the application of such security policies.

You can modify your payment methods through your account or by contacting us using any
of the contact methods indicated in the Customer Service section. After each update, if it is a recurring purchase, you authorize us to continue charging you through the relevant payment method.

4.4 Invoices

When making your purchase, you can indicate if you wish to receive the invoice in electronic format. If at any time you prefer to receive it on paper, just notify us through any of our customer service channels and we will send it to you at no additional cost.

4.5 Promotions and Discounts

At Cerería Mollá 1899, we may launch promotional campaigns or apply discounts on our products or services at any time. These campaigns will be available during the period expressly indicated in the promotion itself or while they remain published on our website.

Unless otherwise indicated, promotions and discounts are for one-time use only, non-cumulative, and subject to availability. At Cerería Mollá 1899, we reserve the right to cancel any order if we detect an obvious error in the published price or misuse, fraud, or violation of the promotion conditions.

5. SHIPPING

5.1 Shipping Methods

During the purchase process, we will inform you if the shipment can be made to the address you have provided, as well as the available shipping options and their rates, if applicable. Currently, we have the following shipping methods available:

SHIPPING METHOD | DELIVERY TIME | RATE

Shipping within Spain and Portugal (Peninsula) | Standard Shipping: 2 to 5 business days | 5 €

Shipments within Spain and Portugal (Peninsula) | Free Shipping: For orders over €60 | 0 €

Shipping within Spain (Canary Islands) | Standard Shipping: 2 to 7 business days | 5 €

Shipping within Spain (Canary Islands) | Free Shipping: For orders over €60 | 0 €

SHIPPING METHOD | DELIVERY TIME | RATE

Shipments to Europe (France, Austria, Italy, Belgium, Germany, Luxembourg, and the Netherlands) | Standard: 2 to 7 business days | 8 €

Shipments to Europe (France, Austria, Italy, Belgium, Germany, Luxembourg, and the Netherlands) | Free: For orders over €75 | 0 €

SHIPPING METHOD | DELIVERY TIME | RATE

Shipments to UK |Standard Shipping: 3 to 5 business days | £5.49

Shipping to the UK | Free Shipping: For orders over £60 | £ 0

To complete your order, you must confirm the selected shipping method. We will do our best
to deliver it within the estimated time frame and without undue delays.
However, this time frame is indicative and may be affected by causes beyond our control, such as adverse weather conditions, logistical incidents, or periods of high demand, including sales, promotions, and special campaigns.

5.2 Deliveries

For the purposes of these Purchase Conditions, delivery shall be deemed to have occurred or the order to have been delivered at the moment you or a third party authorized by you acquires physical possession of the products, which will be evidenced by the signature upon receipt of the order at the agreed delivery address.

In the event that delivery cannot be made due to the recipient's absence, the shipping agency will contact you by the usual means to inform you of the next steps to enable delivery.

6. RETURNS AND WITHDRAWAL.

6.1 Returns

Changed your mind? No problem. In accordance with European Union consumer protection
legislation, you have the right to withdraw from all or part of your Order for any reason within 14 calendar days from the date of receipt.

To exercise your right of withdrawal, you can withdraw your Order here.

Once withdrawal is exercised, we will proceed to refund the price as soon as possible, and in any case, within 14 calendar days. We will make such refund using the same payment method you used for the initial transaction, unless you indicate otherwise. You will not incur any costs as a result of the refund.

If you have any questions, you can contact us through the usual channels we provide in the
Customer Service section of these Purchase Conditions.

6.2 Refunds

When making a return exercising your right of withdrawal, we will refund the value of the Order, including delivery costs, if any, although delivery methods other than the standard one will not be included in the refund. Additionally, if you want to keep part of the Order, we will not refund the shipping costs.

We reserve the right to withhold the refund until the Order is received and to make the refund within a maximum period of 14 days from when we have received it. The refund will be made using the same payment method you used to place the Order. If you have not received the refund within this
period, please contact us and we will assist you.

When making a return, we will refund the full amount of any item in an Order as long as it has not been damaged, soiled, washed, altered, or used in any way that has reduced the value of the item. Please return the item using and including all its original packaging, instructions, and other
documents that may accompany it.

6.3 Exceptions

The right of withdrawal does not apply to products that:

By their nature may deteriorate or expire quickly; Are sealed and cannot be returned for health protection or hygiene reasons if the seal has been removed; and Are personalized.

6.4 Returns of defective items

Is there a problem with one of the items in the Order?

According to the applicable European Union consumer protection legislation, all products must be free of defects, meaning they must conform to the sales contract, be suitable for the intended use, and function like any other product of the same type.

Depending on the product and the defect the item has, we offer you the option to repair it or replace it with a new one. If this is impossible or would incur disproportionate costs, we will offer you a price reduction or a refund, as you prefer.

For the 3 years following the date of receipt of the Order you may return the items in case they have a manufacturing defect, but not in cases where the defect results from misuse of the product, improper or inadequate use, or damage caused by impacts.

To proceed with a return of a defective product, please contact us through the channels we provide.

We ask that whenever possible, you check the Orders at the ime of receipt so that if there is any issue you can contact us as soon as possible and we can provide a solution.

7. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service by any of the following means:

Email: customerservice@cereriamolla.com

Postal mail at the following address: Carrer Bufalí, 32, 46860 Albaida, Valencia

 Hours: L-J 10-17h V 10-14h

We will assist you and respond as soon as possible and in any case within a maximum period of one month.

8. LIMITATION OF LIABILITY

8.1 About the information.

The content of the Website is of a general nature and is intended for informational purposes without guaranteeing its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.

We do our best to accurately display and describe the attributes of our products on the Website; however, the color or measurements are only approximate values, so we do not guarantee the actual measurements or colors of the item you receive as they may vary depending on the material used in its manufacture.

If you are not satisfied with the item you ordered, no problem, you can return it.

8.2 About third-party linked content and services.

We offer you links to third-party websites, platforms, and content to provide and manage Orders, and it is your responsibility to read and accept the terms and conditions and privacy policies published on those linked websites or applications.

In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply recommendation or promotion of the linked sites or their content by us. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.

In any case, we will proceed to the immediate removal of any link when the content it redirects to may contravene national or international legislation, morality, or public order. Therefore, if you consider that there is a linked website with illegal or inappropriate content, we ask you to inform
us so that we can take the measures we deem appropriate.

8.3 About the availability of the website.

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Website and to avoid the existence of harmful components. However, we will not be liable for any damages that you or third parties may suffer due to the inability to access the Website, as well as the presence of viruses, worms, or other harmful elements.

8.4 Dangerous products

All products available on https://cereriamolla.com comply with the safety requirements set forth in

Regulation (EU) 2023/988 on General Product Safety. If you believe that any product may be dangerous because it may pose a risk to the health and safety of users, please contact us at the following email: customerservice@cereriamolla.com.

9. REVIEWS AND RATINGS

At Cerería Mollá 1899 we allow Users who have placed an Order to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews aim to help other Users make informed decisions.

By submitting a Review, you expressly accept these Terms of Purchase, the Legal Notice,
and the Privacy Policy and Cookies, and you declare that:

• You are of legal age.
• You are the original author of the content or have the necessary authorizations for its publication.
• The Review reflects a real personal experience, either your own or of people in your environment for whom you have authorization to share such experience.
•  You have not received any payment, gift, incentive, or compensation for issuing the Review, except in the case of sponsored reviews or those derived from official commercial agreements with us, which will be clearly identified as incentivized content or promotional
  collaborations.
•  The content does not infringe third-party rights (including copyright, image rights, data protection, trade secrets, or the right to honor).
•  You do not include personal data (such as full names, addresses, emails, phone numbers, Order numbers, or similar identifiers) of yourself or third parties.
• You refrain from including images or references to minors.
• You waive all moral rights that may arise from the publication of the content.
• You agree that, when the system requires it, you may be asked for a pseudonym, which may be visible alongside the Review.

9.1 Moderation and publication

At Cerería Mollá 1899 we may review Reviews, both through automated systems and manual methods, before or after their publication.

Likewise, we reserve the right to delete or reject them, in whole or in part and without prior notice, if:

• They are false, misleading, inaccurate, or not based on a real experience.
• They contain offensive, defamatory, threatening, discriminatory, sexist, racist language or incite hatred or violence.
• They include advertising, spam, links, prices, external comparisons, or other commercial purposes.
• They contain viruses or potentially harmful technical elements.
• They refer to issues unrelated to the evaluated Order, such as payment problems, returns, or other incidents (for these, the enabled contact channels must be used).
•  They contain personal data of any kind or sensitive data according to Article 9 of Regulation (EU) 2016/679 (such as health, beliefs, sexual orientation, etc.).
•  They constitute attacks on other Users or other Reviews.

Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative Reviews that meet these requirements and under the same moderation criteria. Also, you may publish only one Review per Order placed.

9.2 Verification and publication of reviews

When we can verify that the Review corresponds to an actually placed Order, through the Order number, the email linked to the account, or another technical validation mechanism, such Review may be displayed as verified and the User will be informed of the verification method applied.

Reviews may come from those who have contracted an Order directly on Cerería Mollá 1899 or from third-party websites, in which case we may indicate their origin.

Once published, we will inform you about the criteria used to determine their order of appearance, which will be based on objective parameters such as publication date, relevance, or usefulness. Under no circumstances will the content or original rating be modified.

9.3 Rights of use over the Reviews

By submitting a review you grant us a free, non-exclusive, and unlimited territorial and temporal license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant you the right to remuneration and will remain valid as long as the content remains useful for the described purposes.

9.4 Withdrawal, modification, and revocation

You may request at any time the withdrawal, anonymization, or modification of your Review by contacting us through customerservice@cereriamolla.com. You may also revoke the consent granted for its use, without prejudice to the processing already carried out in accordance
with the law.

9.5 Liability

As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees issued by us. At Cerería Mollá 1899 we disclaim all responsibility
regarding their truthfulness, accuracy, or usefulness.

10. MISCELLANEOUS PROVISIONS

10.1 Force majeure

In the event of a fortuitous event or force majeure that prevents or delays the fulfillment of our obligations, we may be forced to suspend your Order in whole or in part. Such events shall include, without limitation: war, riots, insurrection, social disturbances, strikes of any nature, and supply problems not attributable to us.

If a fortuitous event or force majeure occurs, we will inform you within 10 days of its occurrence. If such suspension extends beyond a period of 30 days, you will have the option to terminate the ongoing Order and a refund will then be processed under the conditions set forth in these Terms
of Purchase.

10.2 Independence and integrity of the clauses

The illegality, invalidity, or ineffectiveness of any of the clauses that make up these Terms of Purchase shall not affect the effectiveness of the rest, provided that the rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented with others that, being lawful, fulfill the purpose of the replaced ones.

10.3 Modification of the Terms of Purchase

These Terms of Purchase were last updated on 07/05/2026. We may review and update these Terms of Purchase at any time and will notify you by usual means, but any changes affecting material elements will not take effect until 14 days after publication.

10.4 Applicable law and jurisdiction.

Access to and use of https://cereriamolla.com shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Ontinyent with express waiver of any other jurisdiction that may correspond to you, except if you are considered a consumer, in which case the courts and tribunals of your domicile shall have jurisdiction.